Category: Frequently Asked Questions
Is my payment information secure?
Yes, we prioritize the security of your payment information. All transactions are processed through a secure payment gateway, and we do not store any sensitive payment details.
What else should I know about shipping?
Please note that while we make every effort to ensure timely delivery, unexpected circumstances or delays beyond our control may occasionally arise during the shipping process. We appreciate your understanding and patience in such situations.
How often do you ship orders?
We ship orders on Tuesdays and Thursdays. Please note that our shipping schedule is limited to these specific days. — Occasionally we will rush order and ship on days outside of our standard shipping schedule.
Are there event-only cards?
Yes, we collaborate with festivals to release special event-only cards. These cards are exclusively available by meeting us in person at specific festivals we collaborate with. They add a unique collectible element to the FestiCards experience!
How can I track my FestiCard collection?
We have implemented a QR code scanning system. Each FestiCard has a unique QR code printed on it.